Are You a "No Contact" Customer?

In the last week, I have received five "No Contact" orders from my Online Store. That means a customer has selected that they prefer not to be contacted by a demonstrator.

Stampin' Up! takes privacy very seriously and when a customer opts to have "no contact", that means that I don't even know their name! I can see the order summary, but in the place of a name and address, it simply says: "No Contact".

While I certainly respect that some people wish to shop anonymously, it makes me sad that I can not properly thank these stampers for supporting my business. I strive to offer good customer service, including sending thank you cards, make and takes kits for orders over $40, and free catalogs.

My fear is that many of these "No Contact" customers don't realize what they are opting OUT of. I have seen orders come through with the Hostess Code and it is clear that they expect to hear from me and get a make and take kit, but I have NO way of contacting them!

If you are reading this and you are a "No Contact" customers, you can change the settings in your customer profile in my Online Store. Email me at julie@the-davisons.com and I will send you step-by-step instructions to change this setting.

Thank you for supporting my business and for giving me the opportunity to service your stamping and shopping needs!

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